Find answers to common questions about our services, membership plans, and how Roof Guardian can protect your home. If you need more details, feel free to contact us directly!
You can add emergency tarp service upgrades to your plan, with three options: Basic Priority, Enhanced Priority, or Premium Priority. Each option offers faster response times and additional benefits like free annual inspections.
Yes, you can cancel your membership at any time. If you cancel within the first 14 days, you may be eligible for a full refund. After that, cancellation terms and fees apply as per our cancellation policy.
Our guarantee covers workmanship and materials for all Roof Guardian services. It applies to roof repairs, maintenance, and inspections. However, it does not cover damage caused by severe weather or unauthorized third-party work.
Members with emergency tarp service upgrades get priority response times ranging from 24 hours to 6 hours, depending on the service level chosen. If you don't have an upgrade, we still offer emergency services, but response times may vary.
